How to Close the Generational Gap Using Empathy

Our brains are wired for shortcuts, which makes leading across generations trickier than most leaders realize. This video explores how unconscious generational bias shows up at work—and how curiosity, empathy, and emotional intelligence can override our instinct to jump to conclusions. Learn why connection isn’t about difference—it’s about distance, and how to close the gap.

As a multigenerational keynote speaker and generational differences expert, Ryan Jenkins helps companies strengthen multigenerational teams and cultures through human connection. If you’d like help building Connectable teams and cultures, click here.